Unisys Named a Global Leader in ISG's 2025 Generative AI Services Provider Lens® Report

Rhea-AI Summary

Unisys (NYSE: UIS) was named a global Leader in ISG's 2025 Provider Lens® report for Generative AI Services on December 2, 2025. The company earned recognition in two mid-size provider quadrants: Strategy and Consulting and Deployment and Development Services.

ISG highlighted Unisys's outcome-linked client engagements, its modular Service Experience Accelerator (SEA) composable GenAI stack (including RAG, LLMs, and semantic controls), multilingual domain-centric orchestration, and knowledge lifecycle automation that improves chatbot resolution and agent support.

Positive

• Named ISG 2025 Global Leader in Generative AI Services
• Recognized in two quadrants: Strategy & Consulting and Deployment & Development
• SEA composable GenAI stack with RAG, LLMs, and semantic controls
• Outcome-linked client engagements demonstrating consulting maturity
• Knowledge lifecycle automation improving chatbot resolution and agent support

Negative

• None.

Company recognized for strategic excellence, experience-as-a-service offering, and innovative AI deployment

BLUE BELL, Pa., Dec. 2, 2025 /PRNewswire/ -- Unisys (NYSE: UIS) has been named a global Leader by Information Services Group (ISG) in its 2025 Provider Lens^® report for Generative AI (GenAI) Services. For the second consecutive year, Unisys earned recognition in two key report quadrants: Strategy and Consulting for Mid-Size Providers and the Deployment and Development Services for Mid-Size Providers.

"Being recognized by ISG as a global Leader reflects the strength of our approach to delivering GenAI solutions that are both responsible and impactful," said Chris Bennett, vice president of the AI & Machine Learning Practice at Unisys. "We continue to invest in scalable, adaptable AI technologies and strategic partnerships that help us transform enterprises, building clients' confidence and accelerating agility in today's digital landscape."

Key strengths of Unisys cited in the report include:

• Outcome-linked client engagements with strategic consulting maturity: Unisys collaborates closely with clients to deliver measurable business outcomes, underscoring its deep consulting expertise and commitment to strategic value.
  
  
• Platform-led advisory foundation with composable GenAI stack: Unisys differentiates itself with its modular Service Experience Accelerator (SEA) technology, which supports structured ideation and execution of GenAI initiatives. SEA powers several different Unisys solutions and features a configurable GenAI stack with trust-bound deployment models, pre-integrated retrieval augmented generation (RAG), large language models (LLMs), and semantic controls, enabling responsible and effective GenAI adoption.
  
  
• Domain-centric modularity with multilingual, context-aware orchestration: Unisys provides knowledge assistants and AI playbooks tailored to industry-specific needs, powered by industry-trained models. SEA supports multilingual deployment across text and voice, ensuring consistent and contextually relevant GenAI agent experiences globally.
  
  
• Knowledge lifecycle automation and enhanced service delivery: SEA's embedded knowledge curation engine automates lifecycle management, improving chatbot resolution rates and delivering curated content to live agents. This ensures seamless, consistent service across both human and digital support tiers.

"Unisys combines platform extensibility, semantic orchestration, and internal GenAI deployment maturity to deliver systems that scale with business intent," said Gowtham Sampath, assistant director and principal analyst, ISG. "Its advisory depth, agentic roadmap, and knowledge automation capabilities position it as a trusted partner for enterprise transformation grounded in clarity, traceability, and operational value."

ISG Provider Lens^® reports offer valuable insights for enterprises evaluating vendor capabilities, highlighting strengths, challenges and differentiators across service offerings.

Click here to learn more about the 2025 ISG Generative AI Services Provider Lens^® Report.

About Unisys 

Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations. Our solutions – cloud, AI, digital workplace, applications and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what's possible for more than 150 years, visit unisys.com and follow us on LinkedIn.

RELEASE NO.: 1202/10032

Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder.

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SOURCE Unisys Corporation

FAQ

What did Unisys (UIS) announce on December 2, 2025 regarding ISG's 2025 Generative AI report?

Unisys announced it was named a global Leader in ISG's 2025 Provider Lens® report for Generative AI Services and was recognized in two mid-size provider quadrants.

Which ISG report quadrants recognized Unisys (UIS) in 2025?

Unisys was recognized in Strategy and Consulting for Mid-Size Providers and Deployment and Development Services for Mid-Size Providers.

What is Unisys's SEA technology mentioned in the ISG recognition for UIS?

SEA is a modular Service Experience Accelerator that provides a composable GenAI stack with RAG, LLM integration, semantic controls, and multilingual orchestration.

How did ISG describe Unisys's client delivery approach for UIS?

ISG cited Unisys's outcome-linked client engagements and strategic consulting maturity focused on measurable business outcomes.

What service delivery improvements did ISG attribute to Unisys (UIS)?

ISG highlighted knowledge lifecycle automation in SEA that improves chatbot resolution rates and delivers curated content to live agents.

Where can investors learn more about the ISG 2025 Generative AI Services Provider Lens report referencing UIS?

Investors can access ISG's 2025 Generative AI Services Provider Lens report via the link provided by the company to learn detailed vendor strengths and differentiators.