WTW launches HR AI assistant, Expert

Rhea-AI Summary

WTW (NASDAQ: WTW) has launched Expert, an AI-enabled assistant designed to help U.S. midsize businesses optimize their HR, compensation, and benefits operations. The new tool, announced on February 11, 2025, leverages generative AI technology and WTW's expertise to provide comprehensive support for HR teams.

Expert offers four key features: research capabilities for accessing market-leading compensation and benefits data; regulatory expertise with access to federal and state HR legislation; writing assistance for drafting communications and job descriptions; and a secure search engine for managing strategy and policy documents.

The platform includes WTW's proprietary human capital research, trend data, thought leadership, regulatory briefings, and case studies. According to Julie Gebauer, President of Health, Wealth & Career at WTW, Expert particularly targets time-constrained HR teams at midsize companies.

Positive

• Launch of new AI product expanding WTW's service offerings in the HR technology sector
• Strategic focus on the underserved midsize business market segment
• Integration of proprietary WTW data and expertise into a scalable AI solution

Negative

• None.

News Market Reaction

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-1.83% News Effect

On the day this news was published, WTW declined 1.83%, reflecting a mild negative market reaction.

Data tracked by StockTitan Argus on the day of publication.

New AI assistant is designed to streamline the work of HR, compensation and benefits teams, improving efficiency and performance

NEW YORK, Feb. 11, 2025 (GLOBE NEWSWIRE) -- WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company, today announced the launch of Expert, an AI-enabled assistant designed to help U.S. midsize businesses streamline and enhance their HR, compensation and benefits work. Based on WTW’s deep expertise in benefits, rewards and human capital, Expert helps teams with a range of tasks — from summarizing benefit trends to drafting employee communication materials.

Powered by generative AI, Expert brings WTW’s expertise to users’ fingertips along with access to a comprehensive database of U.S. federal and state HR, benefits and insurance legislation. Expert includes features that help with:

• Research: Teams can explore market-leading data on compensation and benefits and find information on the latest trends and best practices
  
  
• Regulatory expertise: Users can get information about regulatory and compliance matters
  
  
• Writing: Expert can help users draft colleague communications, job descriptions and employee surveys
  
  
• Search engine: Strategy, policy and benefit plan documents can be stored and searched for in a secure library
  

Expert’s catalogue of content includes WTW’s benefit and compensation-related leading human capital research, trend data, thought leadership, white papers, regulatory briefings, best practices and case studies.

“Generative AI is ideally suited to help benefits, compensation and HR teams save time and access proprietary information. We know that midsize company HR teams are particularly time-constrained, making Expert a welcomed addition,” said Julie Gebauer, President of Health, Wealth & Career, WTW. “Backed by the enthusiasm of clients who beta-tested Expert, we’re excited to bring this breakthrough to even more organizations.”

Learn more about Expert here.

About WTW

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance.

Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you. Learn more at wtwco.com.

Media contacts

Ileana Feoli
ileana.feoli@wtwco.com

Stacy Bronstein
stacy.bronstein@wtwco.com

FAQ

What is WTW's new AI assistant Expert and when was it launched?

Expert is an AI-enabled assistant launched by WTW on February 11, 2025, designed to help U.S. midsize businesses streamline their HR, compensation, and benefits operations through research, regulatory compliance, writing assistance, and document management features.

What are the main features of WTW's Expert AI assistant?

Expert offers four main features: research capabilities for compensation and benefits data, regulatory expertise for compliance matters, writing assistance for communications and job descriptions, and a secure search engine for document management.

How does WTW's Expert AI assistant help with regulatory compliance?

Expert provides access to a comprehensive database of U.S. federal and state HR, benefits, and insurance legislation, helping users stay informed about regulatory and compliance matters.

What type of content is included in WTW's Expert AI assistant?

Expert includes WTW's benefit and compensation-related human capital research, trend data, thought leadership, white papers, regulatory briefings, best practices, and case studies.

Which market segment is WTW targeting with the Expert AI assistant?

WTW is specifically targeting U.S. midsize businesses with Expert, focusing on their HR teams who are particularly time-constrained.