Company Description
Lufax Holding Ltd (NYSE: LU) is described as a technology-empowered personal financial services platform in China and a financial services enabler for small business owners. The company focuses on addressing unmet demand for personal lending among small business owners and salaried workers in China, and on offering wealth management solutions to middle-class and affluent customers.
Business focus and role in the financial sector
According to its own statements, Lufax offers financing products designed to address the needs of small business owners and others in China. It positions itself as a financial services enabler, working with a network of funding partners rather than acting only on its own balance sheet. The company has established relationships with 85 financial institutions in China as funding partners, and many of these partners have worked with Lufax for over three years.
The company is classified in the finance and insurance sector, with an industry designation related to credit card issuing. More broadly, it operates in personal financial services and retail credit facilitation, using technology to connect borrowers, investors and financial institutions.
Platform structure and service hubs
Information from prior descriptions indicates that Lufax operates through two main hubs: a Retail Credit Facilitation Hub and a Wealth Management Hub. The retail credit facilitation activities are aimed at personal lending needs of small business owners and salaried workers, while the wealth management activities are focused on tailor-made solutions for China’s middle class and affluent population.
This hub-based structure reflects the company’s dual focus on credit facilitation and wealth management. The credit facilitation hub concentrates on arranging financing products that match the needs of small business owners and other borrowers. The wealth management hub concentrates on investment and wealth solutions for individuals with savings and investment objectives.
Geographic footprint and listings
Lufax is based in Shanghai in the People’s Republic of China, with its principal executive office located in the Pudong New District of Shanghai, as disclosed in its current reports on Form 6-K. The company’s American depositary shares trade on the New York Stock Exchange under the symbol LU, and its shares are also listed on the Hong Kong Stock Exchange under stock code 6623, as referenced in multiple press releases and Hong Kong Stock Exchange announcements attached to its SEC filings.
Relationship with financial institutions and partners
A recurring theme in the company’s disclosures is its collaboration with a broad set of financial institutions. Lufax reports that it has established relationships with 85 financial institutions in China as funding partners. These relationships support the financing products it offers to small business owners and other borrowers. Many of these institutions have worked with Lufax for more than three years, indicating ongoing cooperation and recurring business relationships.
The company also discloses a range of framework agreements and collaboration arrangements, including financial services framework agreements, services and products purchasing framework agreements, consumer finance collaboration agreements, and account management agreements. These agreements, some of which involve Ping An Insurance (Group) Company of China, Ltd. and its subsidiaries and associates, are subject to shareholder approval at extraordinary general meetings and are described in circulars referenced in Lufax’s announcements.
Corporate governance and shareholder meetings
Lufax regularly convenes extraordinary general meetings of shareholders to seek approval for key agreements and transactions. Examples include meetings held on June 25, 2025, September 30, 2025, and December 29, 2025 in Shanghai. At these meetings, shareholders considered and approved resolutions such as:
- Renewal and approval of services and products purchasing framework agreements and financial services framework agreements for specified future periods.
- Approval of collaboration agreements, including Ping An consumer finance collaboration agreements and related annual caps.
- Approval of account management agreements and related annual caps.
- Removal and appointment of auditors, including the removal of PricewaterhouseCoopers and PricewaterhouseCoopers Zhong Tian LLP and the appointment of Ernst & Young and Ernst & Young Hua Ming LLP as auditors.
These activities illustrate how the company uses shareholder meetings to formalize ongoing connected transactions and major professional appointments.
Management, risk oversight and board composition
The company’s announcements highlight changes and appointments in senior management and board composition. Lufax has reported the appointment of a Co-Chief Executive Officer, an Executive Deputy General Manager and Chief Marketing Officer, and a new Chief Risk Officer. It has also reported changes in independent non-executive directors and committee memberships, including the audit committee and nomination and remuneration committee.
These disclosures show that Lufax places emphasis on risk management and governance structures, with specific roles dedicated to risk oversight and board-level committees handling audit, nomination and remuneration matters.
Regulatory reporting and listing compliance
As a foreign private issuer with securities listed on the New York Stock Exchange and the Hong Kong Stock Exchange, Lufax files current reports on Form 6-K with the U.S. Securities and Exchange Commission. These reports include press releases, Hong Kong Stock Exchange announcements, monthly returns on movements in securities, notices of extraordinary general meetings, proxy forms, and other regulatory documents.
The company has disclosed that it received notice from the New York Stock Exchange that it was not fully in compliance with continued listing standards due to a delay in filing its annual report on Form 20-F for a specified fiscal year. Lufax subsequently announced that the NYSE granted it an extension to file that annual report by a future deadline, subject to reassessment. The company stated that if it failed to file by that deadline, suspension and delisting procedures would commence, and that it intended to regain compliance by filing within the prescribed timelines.
Connected transactions and relationship with Ping An Group
Lufax’s disclosures refer to continuing connected transactions with Ping An Insurance (Group) Company of China, Ltd. and its subsidiaries and associates. The company has sought shareholder approval for the renewal of framework agreements governing these connected transactions, including financial services and consumer finance collaboration agreements. Details of these arrangements are described in circulars and in sections such as “Connected Transactions” in the company’s Hong Kong listing document.
The company has also reported that PAO Bank Limited (PAObank) is a wholly-owned subsidiary of Lufax and a member of Ping An Group. PAObank was granted a banking licence by the Hong Kong Monetary Authority to offer banking services via virtual channels and focuses on retail and SME banking. This connection illustrates how Lufax participates in digital banking and financial inclusion initiatives through its subsidiary.
Business model characteristics
Based on the available information, Lufax’s business model combines technology-enabled retail credit facilitation with wealth management services. It connects small business owners and other borrowers with funding from a network of financial institutions, and it offers wealth management solutions to individuals with savings and investment needs. Its role as a financial services enabler is supported by framework agreements, collaboration arrangements, and partnerships with financial institutions and group affiliates.
FAQs about Lufax Holding Ltd (LU)
- What does Lufax Holding Ltd do?
Lufax Holding Ltd is described as a technology-empowered personal financial services platform in China and a financial services enabler for small business owners. It focuses on personal lending for small business owners and salaried workers and provides wealth management solutions to middle-class and affluent individuals. - How does Lufax support small business owners?
The company states that it offers financing products designed to address the needs of small business owners and others in China. It works with a network of funding partners to facilitate access to personal lending for these customers. - What are Lufax’s main business hubs?
According to prior descriptions, Lufax operates through a Retail Credit Facilitation Hub and a Wealth Management Hub. The credit facilitation hub focuses on personal lending, while the wealth management hub focuses on tailor-made solutions for middle-class and affluent customers. - Where is Lufax based?
Lufax’s principal executive office is in the Pudong New District of Shanghai in the People’s Republic of China, as disclosed in its Form 6-K filings. - On which exchanges is Lufax listed?
Lufax’s American depositary shares are listed on the New York Stock Exchange under the symbol LU. The company also refers to its listing on the Hong Kong Stock Exchange under stock code 6623. - What relationships does Lufax have with financial institutions?
Lufax reports that it has established relationships with 85 financial institutions in China as funding partners. Many of these institutions have worked with the company for more than three years. - How is Lufax connected to Ping An Group?
The company’s announcements describe continuing connected transactions and framework agreements with Ping An Insurance (Group) Company of China, Ltd. and its subsidiaries and associates. In addition, PAO Bank Limited is identified as a wholly-owned subsidiary of Lufax and a member of Ping An Group. - What is PAO Bank Limited and how is it related to Lufax?
PAO Bank Limited (PAObank) is described as a wholly-owned subsidiary of Lufax Holding Ltd and a member of Ping An Group. PAObank was granted a banking licence by the Hong Kong Monetary Authority to offer banking services via virtual channels and focuses on retail and SME banking. - What regulatory filings does Lufax make in the United States?
As a foreign private issuer, Lufax files current reports on Form 6-K with the U.S. Securities and Exchange Commission. These filings include press releases, Hong Kong Stock Exchange announcements, monthly returns, notices of shareholder meetings, and other documents. - Has Lufax disclosed any issues with NYSE listing compliance?
The company has disclosed that it received notice from the New York Stock Exchange that it was not fully in compliance with continued listing standards due to a delay in filing an annual report on Form 20-F. Lufax later reported that the NYSE granted it an extension to file that report by a specified future date, and the company stated its intention to regain compliance by filing within the prescribed timeline.