Company Description
Provident Financial Services, Inc. (NYSE: PFS) is a financial services holding company whose principal subsidiary is Provident Bank, a New Jersey-based community-focused financial institution. According to company disclosures, Provident Bank is the oldest community-focused financial institution based in New Jersey, originally founded in Jersey City in 1839, and operates as a wholly owned subsidiary of Provident Financial Services, Inc.
The company operates in the financial services industry, with a focus on traditional banking and related financial activities. As stated in public information, Provident Financial Services, Inc. is the holding company for The Provident Bank, and its operations are solely in the financial services industry. The company provides traditional banking and other financial services to its customers and reports a single operating segment for financial reporting purposes.
Provident Bank maintains a network of full-service branches and financial service locations across several states. Company communications describe a branch network of more than 140 locations across New Jersey and parts of New York and Pennsylvania, as well as a network of full-service branches throughout New Jersey, eastern Pennsylvania, and Orange, Queens, and Nassau Counties in New York. Customers can access services through branches, mobile and online banking, and a customer contact center.
In addition to core banking activities, Provident Financial Services, Inc. reports several sources of non-interest income. Based on available disclosures, the majority of revenue-generating activities that are components of non-interest income can be classified into three broad categories: wealth management revenue, insurance agency income, and banking service charges and other fees. Provident Bank also provides fiduciary and wealth management services through its wholly owned subsidiary Beacon Trust Company, and insurance services through its wholly owned subsidiary Provident Protection Plus, Inc.
Geographically, the company’s banking operations are concentrated in the northeastern United States. The bank operates in northern and central New Jersey, Queens and Nassau Counties in New York, and eastern Pennsylvania. Company releases also reference service to businesses and consumers in New Jersey, New York, and Pennsylvania, including Orange County in New York and various counties in Pennsylvania.
Business model and revenue sources
Provident Financial Services, Inc. identifies itself as operating solely in the financial services industry with a single reporting segment. Its business model centers on providing traditional banking services through Provident Bank, which include deposit-taking and lending activities, as well as related financial services. Non-interest income is generated from wealth management activities, insurance agency operations, and banking service charges and fees, as outlined in company information.
Wealth management revenue reflects fiduciary and related services delivered primarily through Beacon Trust Company. Insurance agency income is generated through Provident Protection Plus, Inc. Banking service charges and other fees relate to various customer banking activities, as indicated in the company’s description of non-interest income components.
Community-focused banking footprint
Provident Bank emphasizes its role as a community-focused financial institution. Company news releases highlight initiatives such as employee-funded charitable programs, crisis response funds supporting nonprofit organizations, and grant programs for local nonprofits and small businesses. These activities are described as supporting organizations in New Jersey, New York, and Pennsylvania that address housing, food insecurity, small business lending, and community development.
Examples cited by the company include employee-funded grants to nonprofit organizations in Queens, Mercer County, Perth Amboy, Bethlehem, and Lehigh County, as well as joint initiatives with The Provident Bank Foundation to support food access programs in Queens, Somerset, Monmouth, Lehigh, and Hudson counties. Provident Bank also participates in programs such as the Federal Home Loan Bank of New York Small Business Recovery Grant Program, through which it channels grant funding to nonprofit organizations that support small businesses and community services.
Corporate structure and regulatory status
Provident Financial Services, Inc. is incorporated in Delaware and files reports with the U.S. Securities and Exchange Commission under Commission File Number 001-31566. The company’s principal banking subsidiary, Provident Bank, is wholly owned. SEC filings indicate that the company is not a shell company and that it maintains standard public company governance and reporting practices, including periodic earnings releases, investor conference calls, and dividend declarations.
The company’s SEC reports also describe various governance and executive compensation arrangements, including employment agreements and executive severance plans. For example, filings detail an amended and restated employment agreement with the company’s President and Chief Executive Officer, as well as an executive severance plan for selected executives. Other filings describe a temporary suspension of trading under employee benefit plans in connection with the merger of the Provident Bank Employee Stock Ownership Plan into the Provident Bank 401(k) Plan.
Branch network and customer access
Company communications describe a "convenient network" of more than 140 branches across New Jersey and parts of New York and Pennsylvania. The bank also highlights mobile and online banking channels and a customer contact center as key access points for both business and consumer customers. In addition, Provident Bank notes that it serves commercial real estate customers and works with institutional and private investors, owners, and developers, as reflected in its description of certain senior leadership roles.
Non-interest income categories
According to the company’s description of its operations, non-interest income is an important component of its financial performance. The revenue streams that make up non-interest income are generally classified into:
- Wealth management revenue – generated primarily through fiduciary and wealth management services at Beacon Trust Company.
- Insurance agency income – generated through insurance services provided by Provident Protection Plus, Inc.
- Banking service charges and other fees – arising from customer banking activities and related services.
These categories reflect the company’s efforts to diversify income beyond traditional interest income from loans and securities.
Recent corporate and governance developments
Recent SEC filings and company press releases describe several notable governance and executive developments. An 8-K filing dated January 13, 2026 reports that the Senior Executive Vice President and Chief Financial Officer notified the company of his intention to resign from that role effective the earlier of June 30, 2026 or the appointment of a successor, and to continue thereafter as a Special Advisor to the President and Chief Executive Officer until January 31, 2027, under a Retirement Transition and Release Agreement. The filing states that the retirement is not related to any disagreement with the company on matters relating to operations, policies, or practices.
Other filings outline the adoption of an executive severance plan for selected executives and amendments to the employment agreement of the President and Chief Executive Officer, including provisions related to severance, change in control, and non-compete obligations. These disclosures provide insight into the company’s approach to executive retention, succession planning, and governance.
Earnings announcements and dividends
Provident Financial Services, Inc. regularly reports quarterly and year-to-date financial results and holds conference calls with investors to discuss its performance. For example, the company issued an earnings release for the three and nine months ended September 30, 2025, and held a conference call to discuss those results. The company also issues periodic press releases announcing quarterly cash dividends on its common stock, as reflected in multiple 8-K filings describing dividend declarations.