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Citizens, Inc. Reports First Quarter 2024 Financial Results

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Citizens, Inc. reported strong first quarter financial results for 2024, showcasing record insurance issued, high revenue growth, and positive net cash flow. The company remains committed to sustainable growth and value creation for shareholders, with a focus on product innovation, sales expansion, and profitable development. Key highlights include a 3% revenue increase, $4.5 million net income, and significant growth in life and A&H premiums.

Positive
  • Record setting quarter with highest insurance issued ever - $274.5 million in Q1 2024

  • Total revenues increased by 3% to $57.7 million in Q1 2024

  • First year life and A&H premiums increased by 42% in Q1 2024

  • Positive net cash provided by operating activities of $6.8 million in Q1 2024

  • Book value per Class A share increased by 28% to $3.94 in Q1 2024

Negative
  • Net income decreased to $4.5 million in Q1 2024 from $4.9 million in Q1 2023

  • Renewal premiums decreased to $32.7 million in Q1 2024 compared to $34.0 million in the year-ago quarter

  • Higher benefits and expenses led to a decrease in net income for Q1 2024

Insights

Citizens, Inc.'s report of record insurance issuance and a 61% increase in insurance issued for Q1 2024 grabs attention, indicative of a robust product uptake and sales force expansion. However, a nuanced analysis reveals a modest 3% revenue increase and a slight downturn in net income, highlighting the importance of evaluating operational efficiency and cost management. The commitment to launching new products and the impressive 28% increase in book value per share underscore the company's potential for shareholder value creation. Yet, investors should monitor whether these strategic investments translate into sustained profitability amid higher claims and expenses. The strategic exit from the Louisiana property insurance market appears to be a recalibration towards more profitable segments, which could streamline future earnings.

The insurance market can be a bellwether for broader economic health and Citizens, Inc.'s significant growth in new policies issued reflects a strategic emphasis on product development and market penetration. With a 20% expansion in their global agent network, the company is building a foundation for future sales growth. However, the decrease in renewal premiums raises questions about policyholder retention, an area where the company aims to improve metrics. The retention rate is a critical indicator of customer satisfaction and long-term financial stability. The increased claims costs linked with the growing insurance in force suggest that while Citizens is successfully expanding its reach, it must also maintain a focus on underwriting discipline to ensure profitability.

From an investment perspective, the uptick in net investment income is commendable, reflecting shrewd management of the investment portfolio amid rising interest rates. The steady pre-tax yield improvement and the gain in the limited partnership portfolio contribute to a diversified income stream. The company's liquidity position, evidenced by 20 consecutive years of positive net cash from operating activities, presents a picture of financial resiliency. Additionally, the authorization of a share repurchase program communicates confidence in the intrinsic value of the company, although the pace and impact of these repurchases on EPS and shareholder equity should be closely examined.

Austin, Texas--(Newsfile Corp. - May 7, 2024) - Citizens, Inc. (NYSE: CIA), a leading diversified financial services company specializing in life, living benefits and final expense insurance, today reported results for the first quarter ended March 31, 2024.

"We are thrilled with our continued exceptional execution in the first quarter to our strategic roadmap designed to deliver sustainable increased book value per share and enhanced operating results. Customers in large and underserved markets are embracing our innovative new products on their path toward financial security. First year premiums have increased year-over-year for six consecutive quarters," said Company Vice Chairman and CEO, Gerald W. Shields. "We remain fully committed to persistent and profitable growth, as evidenced by our positive net cash from operations annually since 2004."

"Looking ahead, we expect continued sales growth in 2024 leading to strong profit growth in the full year 2025. We believe we're well positioned to drive long-term value creation for our shareholders. Our competitive advantages in growing niche markets globally, rapid expansion of the sales force, and profitable product development expertise, coupled with our intense focus on strong execution on our clear growth opportunities, has provided us with great confidence in our outlook," concluded Shields.

Key First Quarter and Recent Business Highlights

Record setting quarter for Citizens, including:

  • Highest amount of insurance issued ever in a quarter - Insurance issued increased 61% to $274.5 million in Q1 2024 compared to the same period in 2023, primarily from sales of our new products and an increase in producing agents.
  • Record insurance in force; over $5 billion of insurance in force at March 31, 2024.
  • Record number of agents - increased global network of producing agents in Q1 2024, an increase of 20% at the end of Q1 2024 compared to December 31, 2023.
  • First analyst research reports published on Citizens. Reports issued by Sidoti & Company and Singular Research.

First Quarter 2024 Financial Highlights

  • Total revenues increased 3% to $57.7 million in Q1 2024, from $55.9 million in the year-ago quarter.
  • First year life and A&H premiums increased 42% in Q1 2024, the sixth consecutive quarter of year-over-year growth in first year premiums, driven by new domestic growth and new products.
  • Net income of $4.5 million, $0.09 per fully diluted Class A share, in Q1 2024, from $4.9 million, $0.10 in Q1 2023.
  • Positive net cash provided by operating activities of $6.8 million in Q1 2024. The Company has had positive net cash provided by operating activities annually since 2004.
  • Cash and cash equivalents of $23.2 million and no debt at March 31, 2024.
  • Book value per Class A share of $3.94 increased 28% over the year-ago quarter. Book value per Class A share excluding accumulated other comprehensive income (loss) (AOCI) of $5.95 increased 10% over the year-ago quarter.

2024 Milestones

For 2024, the Company has set the following milestones:

  • Increase first year life and A&H premium revenues at least 6%
  • Improve policyholder retention metrics at least 4%
  • Expand global network of producing agents at least 20%
  • Introduce 2 to 3 new products or major product enhancements. Citizens delivered a new product in Q1 2024

First Quarter 2024 Performance and Highlights

Total revenues increased 3% to $57.7 million in Q1 2024, from $55.9 million in the year-ago quarter with significant growth in the Life Insurance segment, where first year premiums increased by 77% from first quarter 2023. First year life and A&H premiums increased 42% to $5.9 million in Q1 2024 compared to the same year-ago period, driven by new products including new domestic final expense insurance products, and an increased number of producing agents. Renewal premiums were $32.7 million in the first quarter of 2024, compared to $34.0 million in the same year-ago period. This decrease was primarily due to the Company's strategic exit from its Louisiana property insurance business on June 30, 2023, which negatively impacted the Home Service Insurance segment premium revenue in Q1 2024 as compared to the prior year quarter, and to a lesser extent, the residual impact of the levels of surrenders and matured endowments over the last several years.

Total benefits and expenses increased by $3.6 million to $52.8 million in the first quarter of 2024, from $49.2 million in the same year-ago period. The increase was primarily due to higher claims and surrender benefits paid, specifically death claims resulting from the increase in policies issued over the past few years, and contractually matured endowments.

As a result of the higher benefits and expenses, net income for the first quarter of 2024 was $4.5 million, or $0.09 per fully diluted Class A share, a decrease from net income of $4.9 million, or $0.10 per fully diluted Class A share, in the prior year quarter.

Investments

Net investment income for the first quarter of 2024 increased to $17.5 million compared to $17.1 million in the prior year period, driven by higher income from fixed maturity securities resulting from rising interest rates and growth in the Company's limited partnership asset base. The average pre-tax yield on the investment portfolio was 4.6% in the first quarter of 2024, an increase of 9 basis points compared to the prior year same period.

Investment related gain of $1.0 million for the first quarter of 2024 compared to a $0.3 million loss in the first quarter of 2023. The improvement was primarily due to changes in fair market value in the Company's limited partnership portfolio.

The carrying value of the Company's fixed maturity securities investment portfolio at March 31, 2024 was $1.2 billion, the same as December 31, 2023.

Cash Flow/Capital/Share Repurchase

Positive net cash provided by operating activities was $6.8 million in Q1 2024. The Company has had positive net cash provided by operating activities annually since 2004 reflecting the strength and consistency of the Company's liquidity. The Company had cash and cash equivalents of $23.2 million and no debt at March 31, 2024.

The Board of Directors is confident in the Company's strategy and future and authorized a share repurchase program in May 2022 under which the Company may repurchase up to $8 million of its outstanding shares of Class A common stock. $4.4 million of available repurchases remain on the current authorization at March 31, 2024.

About Citizens, Inc.

Citizens, Inc. (NYSE: CIA) is a diversified financial services company providing life, living benefits and final expense insurance and other financial products to individuals and small businesses in the U.S., Latin America, and Asia. Through its customer-centric growth strategy, Citizens offers innovative products to address the evolving needs of its customers in their native languages of English, Spanish, Portuguese, and Mandarin. The Company operates two primary segments: Life Insurance, where internationally the Company is a market leader in U.S. Dollar denominated life insurance and where it is growing in niche markets in the United States through its final expense products distributed through white-label and established distribution channels, and Home Service Insurance, which operates primarily in the U.S. Gulf coast region. For more information about Citizens, please visit the website at www.citizensinc.com and LinkedIn.

Explanatory Notes on Use of Non-GAAP Measures

Adjusted Operating Income

Adjusted Operating Income is a non-GAAP measure that is computed as pre-tax GAAP operating income with discrete adjustments that exclude net investment related gains (losses) and income (loss) from ceased businesses. Management believes this metric is meaningful, as it allows investors to evaluate underlying profitability and enhances comparability across periods, by excluding items that are heavily impacted by investment market fluctuations and other economic factors and are not indicative of operating trends. Management believes the pre-tax metric is a more useful comparison than the post-tax metric, as the Company's effective tax rate can fluctuate significantly from quarter-to-quarter.

Adjusted Book Value Per Class A Common Share

Adjusted book value per Class A common share is a non-GAAP measure that is calculated by dividing actual Class A common stockholders' equity, excluding AOCI, by the number of Class A common shares outstanding at the end of the period. Management believes this metric is meaningful, as it allows investors to evaluate underlying book value growth by excluding the impact of interest rate volatility. 

Selected Consolidated Financial Data





As of and for the periods ended

Three Months Ended
March 31,

(In thousands, except per share data)
20242023
Balance sheet data


 Total assets$ 1,665,663 1,638,481
 Total liabilities
1,470,480 1,484,190
 Total stockholders' equity
195,183 154,291
 Life insurance in force, net
4,404,254 4,297,228




Operating items


 Insurance premiums$ 38,673 38,249
 Net investment income
17,487 17,074
 Investment related gains (losses), net
963 (288)
 Total revenues
57,712 55,914




 Claims and surrenders
33,113 30,299
 Other general expenses
11,338 11,260
 Total benefits and expenses
52,787 49,199




 Income before federal income tax
4,925 6,715
 Federal income tax expense
383 1,843
 Net income
4,542 4,872




Per share data


 Book value per share$ 3.94 3.09
 Diluted income per Class A share
0.09 0.10

 

Definition of Reported Segments

The Company is comprised of two operating business segments and other non-insurance enterprises as detailed below. The insurance operations are the Company's primary focus and are the lead income generators of the business.

Life Insurance - The Life Insurance segment primarily issues U.S. dollar-denominated ordinary whole life insurance and endowment policies predominantly sold to non-U.S. residents located principally in Latin America and the Pacific Rim. Domestically, we are licensed in 40 U.S. states and sell whole life final expense insurance and life insurance with living benefits and critical illness products. These products are sold primarily through independent marketing organizations.

Home Service Insurance - The Home Service Insurance segment provides final expense life insurance policies marketed to middle- and lower-income households, and whole life products with higher allowable face values in Louisiana, Mississippi, and Arkansas. These products are sold through independent agents and funeral homes.

Selected Segment Financial Data





As of and for the periods ended
Three Months Ended
March 31,
(In thousands)
20242023
LIFE INSURANCE SEGMENT


Balance sheet data


 Total assets$ 1,270,247 1,234,151




Operating items


 Insurance premiums$ 27,861 26,207
 Net investment income
13,686 13,311
 Investment related gains (losses), net
1,086 (437)
 Total revenues
43,139 39,960




 Claims and surrenders
27,364 24,439
 Total benefits and expenses
37,339 33,588




 Income before federal income tax
5,800 6,372




HOME SERVICE INSURANCE SEGMENT


Balance sheet data


 Total assets$ 359,740 348,890




Operating items


 Insurance premiums$ 10,812 12,042
 Net investment income
3,537 3,470
 Investment related gains (losses), net
(91) 99
 Total revenues
14,258 15,611




 Claims and surrenders
5,749 5,860
 Total benefits and expenses
13,635 14,278




 Income before federal income tax
623 1,333

 

GAAP to Non-GAAP Reconciliation

Reconciliation of Adjusted Income Before Federal Income Tax





For the periods ended
Three Months Ended
March 31,
Unaudited (In thousands)
20242023
Income before federal income tax$ 4,925 6,715
  Less:


    Investment related gains (losses)
963 (288)
    Property insurance business income
5 54
Adjusted income before federal income tax$ 3,957 6,949

 

Reconciliation of Stockholders' Equity and Book Value per Class A Common Share







As of March 31,
Unaudited (In thousands, except per share data)
20242023
Stockholders' equity, end of period$ 195,183 154,291
  Less: Accumulated other comprehensive income (loss) (AOCI)
(99,770) (115,465)
Stockholders' equity, end of period, excluding AOCI$294,953 269,756




Book value per Class A common share - diluted$ 3.94 3.09
  Less: Per share impact of AOCI
(2.01) (2.32)
Book value per Class A common share - diluted, excluding AOCI $ 5.95 5.41

 

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, which can be identified by words such as "may," "will," "expect," "anticipate", "believe", "project", "intends," "continue" or comparable words. Such forward-looking statements may relate to the Company's expectations regarding its business performance, operational strategy, capital expenditures, technological changes, regulatory actions, and other financial and operational measures. In addition, all statements other than statements of historical facts that address activities that the Company expects or anticipates will or may occur in the future are forward-looking statements. Such statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions, which are difficult to predict and many of which are beyond our control. Therefore, actual outcomes and results may differ materially from those matters expressed or implied in such forward-looking statements. The risks, uncertainties and assumptions that are involved in our forward-looking statements include, but are not limited to the risk factors discussed in our most recently filed periodic reports on Form 10-K and Form 10-Q. The Company undertakes no duty or obligation to update any forward-looking statements contained in this release as a result of new information, future events or changes in the Company's expectations. Accordingly, you should not unduly rely on these forward-looking statements. The Company also disclaims any duty to comment upon or correct information that may be contained in reports published by the investment community.

Citizens, Inc. Investor Relations Contacts

Darrow Associates Investor Relations
Jeff Christensen and Matt Kreps
Email: CIA@darrowir.com (Jeff and Matt)
Phone: 703-297-6917 (Jeff) and 214-597-8200 (Matt)

To view the source version of this press release, please visit https://www.newsfilecorp.com/release/208270

FAQ

What was the total revenue increase in Q1 2024?

Total revenues increased by 3% to $57.7 million in Q1 2024.

What was the net income in Q1 2024?

Net income was $4.5 million, $0.09 per fully diluted Class A share, in Q1 2024.

How much cash and cash equivalents did the Company have at March 31, 2024?

The Company had cash and cash equivalents of $23.2 million and no debt at March 31, 2024.

What was the increase in first year life and A&H premium revenues set for 2024?

The Company set a milestone to increase first year life and A&H premium revenues by at least 6% in 2024.

Citizens, Inc.

NYSE:CIA

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Insurance - Life
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United States of America
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