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Data Sovereignty, Security Top Cloud Concerns in France

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The ISG Provider Lens™ report reveals that cloud adoption in France is accelerating and maturing, driven by the demand for data sovereignty and security services. Enterprises are increasingly adopting hybrid cloud solutions to comply with regulations while maintaining a best-of-breed approach. The report also highlights the unique challenges faced by service providers in France due to regulations like SecNumCloud and Health Data Hosting (HDS). The report evaluates the capabilities of 51 providers across seven quadrants, with Orange Business, Accenture, Capgemini, and HCLTech emerging as Leaders in multiple quadrants.
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The accelerated adoption of hybrid cloud solutions in France, as highlighted by the ISG Provider Lens™ report, signifies a crucial trend in the IT infrastructure domain. Enterprises are increasingly seeking multicloud solutions to navigate stringent data sovereignty and security regulations. This shift towards a hybrid, multicloud approach is primarily driven by the need to comply with local regulations such as SecNumCloud and Health Data Hosting (HDS), which are unique to France and impact companies dealing with sensitive data.

From a market perspective, the emphasis on data sovereignty and the complexities of SecNumCloud certification create a competitive landscape favoring Eurozone-based cloud service providers. This dynamic could potentially influence stock valuations and investment opportunities within the European cloud services market. The report's indication that international hyperscalers struggle to obtain SecNumCloud certification, while they can meet health data hosting requirements, suggests a nuanced market where local and global providers must strategically position themselves.

Furthermore, the adoption of site reliability engineering (SRE) practices points to an industry-wide shift towards more reliable and efficient cloud services. This could lead to increased customer satisfaction and retention, ultimately impacting the bottom line of service providers. The report's findings may also influence investors to look favorably upon companies that demonstrate strong capabilities in consulting, transformation and managed services, as indicated by their leadership positions across multiple quadrants.

The ISG report's findings could have notable financial implications for cloud service providers operating in France. The need for compliance with specific French regulations, such as SecNumCloud and HDS, may result in increased operational costs for service providers aiming to cater to French enterprises. These costs could affect profit margins, especially for those unable to achieve the necessary certifications and thus missing out on a segment of the market.

Companies like Orange Business, Accenture, Capgemini and HCLTech, which are named as leaders in multiple quadrants of the report, may experience positive investor sentiment as their comprehensive service offerings align with the market's evolving needs. This alignment could translate into a competitive edge, driving revenue growth and possibly leading to upward trends in their stock prices.

On the other hand, the report suggests barriers for non-Eurozone cloud providers, which may limit their market share in France and could impact their global revenue streams. Investors might exercise caution with these providers, as their growth potential in the French market is curtailed by regulatory challenges.

The ISG Provider Lens™ report underscores the critical role of compliance in the cloud services industry, particularly within the French market. The SecNumCloud and HDS certifications are pivotal in ensuring that cloud service providers meet the French government's stringent security and data sovereignty requirements. This has significant implications for companies classified as Operators of Vital Importance (OVIs) and those handling health-related data.

For cloud service providers, the ability to navigate and adhere to these regulations is not just a matter of legal compliance but also a strategic differentiator that can open up or restrict market access. The report's emphasis on the challenges faced by foreign cloud providers in obtaining SecNumCloud certification reflects the importance of understanding local regulatory landscapes. This insight is crucial for stakeholders, including investors, as it affects market entry strategies and could influence investment decisions based on a provider's ability to meet compliance standards and capitalize on market opportunities.

Enterprises in France are adopting hybrid cloud solutions that comply with regulations while maintaining a best-of-breed approach, ISG Provider Lens™ report says

PARIS--(BUSINESS WIRE)-- Cloud adoption continues to accelerate and mature in France amid growing market demand for data sovereignty and security services, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The 2023 ISG Provider Lens™ Multi Public Cloud Services report for France finds enterprises in France continue to experiment with hybrid clouds that enable them to accommodate data sovereignty, healthcare regulations, GDPR, data localization and cutting-edge AI solutions, the ISG report says.

“It is not imperative that enterprises employ cloud-native technologies for all their applications,” said Lyonel Roüast, president of ISG SEMEA, based in Paris. “Top service providers can guide clients on how to use cloud-native technologies wisely.”

Two regulations unique to France regarding security and data sovereignty, SecNumCloud and Health Data Hosting (HDS), provide a special challenge to service providers, the ISG report says. Companies considered Operators of Vital Importance (OVIs) require the SecNumCloud certification, which is issued by the National Cybersecurity Agency of France (ANSSI) and limited to companies that are headquartered in the Eurozone, the report says. Although a typical midmarket company may not need SecNumCloud certification, hospitals, clinics, insurance companies and midsize companies that deal with patient data may be required to use HDS-certified data centers and service partners, ISG says.

While international hyperscalers can easily meet France’s stricter health data hosting requirements, obtaining SecNumCloud certification is difficult if not impossible for foreign cloud providers, the ISG report says. Indeed, because the certificate has no value outside France, the investment required to certify SecNumCloud discourages most European cloud providers from participating, ISG says. In response, enterprises in France are increasingly opting for multicloud solutions that allow them to host data in one location while using services from the best source, the report says.

“When it comes to choosing cloud providers, enterprises should follow a best-of-breed approach,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “They should carefully make a choice that enables them to balance cost, compliance, performance and market differentiation.”

The report also examines how an increasing number of service providers are offering site reliability engineering (SRE) as a core guideline for managed services and cloud architecture design.

The 2023 ISG Provider Lens™ Multi Public Cloud Services report for France evaluates the capabilities of 51 providers across seven quadrants: Consulting and Transformation Services for Large Accounts, Consulting and Transformation Services for Midmarket, Managed Services for Large Accounts, Managed Services for Midmarket, FinOps Services and Cloud Optimization, Hyperscale Infrastructure and Platform Services, and SAP HANA Infrastructure Services.

The report names Orange Business as a Leader in four quadrants, while Accenture, Capgemini and HCLTech are named as Leaders in three quadrants each. AWS, Claranet, Devoteam, Eviden, Microsoft, ScaleSquad, Sopra Steria, TCS and Wipro are named as Leaders in two quadrants each, while Kyndryl, OVHcloud and oXya are named as Leaders in one quadrant each.

In addition, Kyndryl, LTIMindtree and Randstad Digital (Ausy) are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.

A customized version of the report is available from Randstad Digital.

The 2023 ISG Provider Lens™ Multi Public Cloud Services report for France is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

Press Contacts:

Lucy Hermann-Taylor, ISG

+33 06 76 01 35 48

lucy.hermann-taylor@isg-one.com

Will Thoretz, ISG

+1 203 517 3119

will.thoretz@isg-one.com

Source: Information Services Group, Inc.

FAQ

What is the ISG Provider Lens™ report about cloud adoption in France?

The ISG Provider Lens™ report reveals that cloud adoption in France is accelerating and maturing, driven by the demand for data sovereignty and security services.

What are the unique challenges faced by service providers in France according to the report?

The report highlights the unique challenges faced by service providers in France due to regulations like SecNumCloud and Health Data Hosting (HDS).

Which companies emerged as Leaders in multiple quadrants in the report?

Orange Business, Accenture, Capgemini, and HCLTech emerged as Leaders in multiple quadrants according to the report.

Information Services Group, Inc.

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isg (information services group) (nasdaq: iii) is a leading global technology research and advisory firm. a trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, isg is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. the firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; technology strategy and operations design; change management; market intelligence and technology research and analysis. founded in 2006, and based in stamford, conn., isg employs more than 1,300 professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most compreh