Synchrony and Planet DDS Expand Strategic Partnership to Integrate CareCredit Across Leading Dental Practice Management Platforms
Rhea-AI Summary
Synchrony (NYSE: SYF) expanded its multi-year partnership with Planet DDS to make CareCredit the preferred patient financing solution across Planet DDS platforms, including Denticon and Cloud 9. The integration will bring CareCredit to 15,000+ Denticon dental practices and 2,500+ Cloud 9 orthodontic practices.
This marks Synchrony’s first integration into an orthodontic-specific practice management system and aims to streamline applications, speed payments (as fast as two business days), and embed financing into clinical workflows.
Positive
- CareCredit reaches 15,000+ Denticon dental practices
- First-ever integration into an orthodontic-specific system (Cloud 9, ~2,500+ practices)
- Multi-year agreement expands existing Planet DDS relationship (originally begun in 2020)
- Faster payments to practices, with payments available in as few as two business days
Negative
- No financial terms or expected revenue impact disclosed by Synchrony or Planet DDS
- Integration timetable is described as "planned in the coming months" with no exact rollout dates
Key Figures
Market Reality Check
Peers on Argus
SYF gained 1.3% while most close peers also rose modestly (e.g., PYPL +0.77%, SOFI +0.52%, OMF +0.44%, ALLY +0.27%), with COF slightly lower at -0.37%. Scanner data does not flag a coordinated sector momentum move.
Previous Partnership Reports
| Date | Event | Sentiment | Move | Catalyst |
|---|---|---|---|---|
| Dec 17 | CareCredit med spa deal | Positive | -0.2% | Extended exclusive CareCredit financing program for AmSpa’s 4,000+ members. |
| Sep 17 | Hearing care partnership | Positive | +0.4% | Made CareCredit first-look financing at 1,000+ Audibel hearing locations. |
| Jul 23 | Dental platform deal | Positive | +2.0% | Integrated CareCredit into Dental Intelligence platform serving 9,000 practices. |
| Jun 25 | Powersports sponsorship | Positive | +0.3% | Financing partnership with KTM for Babes in the Dirt women’s off-road series. |
| Jun 24 | Veterinary care deal | Positive | +2.4% | CareCredit added as first financing option at Sploot veterinary locations. |
Past partnership announcements for SYF generally saw modest positive price reactions, though one event showed a small negative move despite partnership expansion.
Recent history shows Synchrony using partnerships to broaden CareCredit’s reach across health and wellness. In June–September 2025, it added partners in veterinary care, women’s powersports, dental practices, and hearing health, often making CareCredit the preferred option at 1,000+ to 9,000+ locations. A December 17, 2025 agreement extended exclusivity with AmSpa. Today’s Planet DDS partnership fits this strategy of embedding CareCredit in specialty verticals and cloud-based practice platforms.
Historical Comparison
In the last five partnership releases, SYF’s average 1-day move was about 0.97%, with mostly modest gains. Today’s Planet DDS deal fits this steady, incremental pattern.
Partnerships show a progression of CareCredit from dental and veterinary care into med spas, hearing health, and now large cloud-based dental and orthodontic practice platforms.
Market Pulse Summary
This announcement expands Synchrony’s CareCredit footprint by making it the preferred financing solution across Planet DDS platforms, including 15,000+ Denticon dental practices and roughly 2,500+ Cloud 9 orthodontic practices. It builds on a 2020 relationship and mirrors prior partnerships in veterinary, hearing, and med spa channels. Investors may watch how quickly the integration is rolled out, its adoption across the estimated 15,000+ U.S. orthodontic practices, and how it complements recent credit and funding disclosures.
Key Terms
dental support organizations (dsos) technical
practice management system technical
AI-generated analysis. Not financial advice.
CareCredit is now the preferred financing solution across Planet DDS platforms, including Denticon for dental practices, with Cloud 9 orthodontic integration planned to bring financing to 2,500+ practices
Key Highlights:
- CareCredit is the preferred patient financing solution across all Planet DDS platforms, including Denticon for dental practices and Cloud 9 for orthodontic practices.
- The partnership lays the foundation for future integrated financing, helping Planet DDS practices plan for more efficient financial workflows and smoother patient payment experiences.
- The integration brings CareCredit financing to thousands of Planet DDS practices, including 2,500+ Cloud 9 orthodontic practices and 15,000+ Denticon dental practices, marking Synchrony's first integration into an orthodontic-specific practice management system.
In the
"For Dental Support Organizations (DSOs) and growing practices, the ability to scale hinges on having efficient, connected systems," said Sonia Williams, Senior Vice President and General Manager, Dental, Synchrony. "Our expanded partnership with Planet DDS is designed to power that efficiency. By integrating CareCredit into their core software, we help practices operate more effectively and strengthen how they connect with patients about their financing options. This simplifies the financial workflow and allows teams to focus on delivering optimal patient care."
Planet DDS locations can seamlessly incorporate CareCredit financing into their workflows, streamlining application and payment processing which allows teams to focus on delivering their high-quality patient care. Patients can see if they prequalify for the CareCredit credit card at a dental practice or on any smart device with no impact to their credit score, and when they use the card, practices receive payment as quickly as two business days.
"At Planet DDS, we believe technology should make it easier for practices to say yes to patients and for patients to say yes to care," said Nathan James, Chief Product Officer at Planet DDS. "Integrating Synchrony's CareCredit credit card as our preferred financing solution brings a trusted payment option directly into our platform, helping teams simplify financial conversations while expanding access to treatment. This partnership strengthens our ability to support practice growth, operational efficiency, and more predictable patient outcomes."
Under the new multi-year agreement, CareCredit is now the preferred patient financing solution across all Planet DDS platforms, including Denticon, the company's flagship cloud-based practice management system for dental practices, and Cloud 9 for orthodontic practices, with CareCredit integration planned in the coming months. The partnership builds on an existing relationship that began in 2020.
About Synchrony
Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation's most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is honored to be ranked the #2 Best Company to Work For® in the
About Planet DDS
Dental software is broken. We aim to fix it. As a partner in growth for DSOs and dental groups outgrowing legacy systems and fragmented tools, Planet DDS delivers a cloud-based AI platform designed to scale alongside growing organizations. Powered by DentalOS™ with AI, Planet DDS is built on connection—connecting people, partners, and technology across an open ecosystem that includes Denticon Practice Management, Cloud 9 Ortho Practice Management, and Apteryx Cloud Imaging. Trusted by leading DSOs and emerging dental groups nationwide, Planet DDS supports more than 100 location DSOs than any other cloud-based dental practice management provider, enabling 14,500 practices and 175,000 users to move beyond outdated legacy software with seamless integrations, optimized workflows, and scalable technology built for growth.
FAQ
Fast Facts:
- Orthodontic (Cloud 9):
- Number of orthodontic practices offering CareCredit through Cloud 9: 2,500+ practices nationwide
- Patients in active orthodontic treatment: over 6 million1
- Dental (Denticon):
- Number of dental practices offering CareCredit through Denticon: 15,000+ practices nationwide
- Patients receiving general dental care: millions
What is being announced?
Synchrony and Planet DDS have expanded their strategic partnership, making CareCredit the preferred patient financing solution across all Planet DDS platforms and integrating CareCredit into the Cloud 9 orthodontic practice management system.
What is new about this integration?
This expansion marks Synchrony's first integration into an orthodontic-specific practice management system, bringing CareCredit financing directly into Cloud 9 workflows used by orthodontic practices.
Which Planet DDS platforms are included?
CareCredit is now the preferred financing solution across all Planet DDS platforms, including Denticon for dental practices and Cloud 9, the leading orthodontic practice management platform, for orthodontic practices.
How does this integration support dental and orthodontic practices?
Practices can incorporate patient financing directly into their software, helping streamline applications and payments while simplifying financial conversations with patients.
What are the benefits of this partnership?
Orthodontic and dental practices benefit from improved operational efficiency and faster payments, while patients gain easier access to flexible financing options that support case acceptance.
How long have Synchrony and Planet DDS worked together?
The partnership between Synchrony and Planet DDS began in 2020 and has now been expanded through this renewed agreement.
Media Contacts:
Synchrony:
Michelle Blaya Romero
Michelle.Romero@syf.com
Planet DDS:
planetdds@cracklepr.com
iGardner, Gail. "Member Survey Indicates Orthodontic Patient Numbers at All-Time High." American Association of Orthodontists, 10 July 2025, www2.aaoinfo.org/member-survey-indicates-orthodontic-patient-numbers-at-all-time-high/.
View original content to download multimedia:https://www.prnewswire.com/news-releases/synchrony-and-planet-dds-expand-strategic-partnership-to-integrate-carecredit-across-leading-dental-practice-management-platforms-302691007.html
SOURCE Synchrony Financial
FAQ
What did Synchrony announce about CareCredit integration with Planet DDS on February 18, 2026 (SYF)?
How many dental and orthodontic practices will have CareCredit via Planet DDS after the SYF partnership expansion?
What operational benefits does the CareCredit integration provide to Planet DDS practices (SYF)?
Does the Synchrony and Planet DDS agreement include financial terms or revenue guidance for SYF shareholders?
Is the CareCredit integration with Cloud 9 already live for orthodontic practices in the SYF announcement?
How might the Synchrony–Planet DDS deal affect patient access to treatment using CareCredit (SYF)?
